How to create a Microsoft Dynamics Plugin that integrates with ChatGPT and updates the description field with the ChatGPT response
Open Microsoft Visual Studio and create a new project. Choose "Class Library" as the project type and give it a name.
In the project, right-click on the "References" folder and select "Add Reference". In the "Reference Manager" window, choose "Microsoft.Xrm.Sdk" and "Microsoft.Crm.Sdk.Proxy" under "Assemblies" and click "OK".
Add a new class to the project and give it a meaningful name, such as "ChatGPTPlugin". This class will contain the code for the plugin.
At the top of the class file, add the necessary using statements:
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using System;
using System.Net.Http;
using System.Text;
using Microsoft.Xrm.Sdk;
using Microsoft.Xrm.Sdk.Query;
Implement the "IPlugin" interface by adding the following code to the class:
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public class ChatGPTPlugin : IPlugin
{
public void Execute(IServiceProvider serviceProvider)
{
// Retrieve the execution context and organization serviceIPluginExecutionContext context = (IPluginExecutionContext)serviceProvider.GetService(typeof(IPluginExecutionContext));
IOrganizationServiceFactory serviceFactory = (IOrganizationServiceFactory)serviceProvider.GetService(typeof(IOrganizationServiceFactory));
IOrganizationService service = serviceFactory.CreateOrganizationService(context.UserId);
// Get the target entity from the execution contextEntity target = (Entity)context.InputParameters["Target"];
// Get the case record ID from the target entityGuid caseId = target.GetAttributeValue<Guid>("incidentid");
// Retrieve the case record using the IDColumnSet columnSet = new ColumnSet("title");
Entity caseRecord = service.Retrieve("incident", caseId, columnSet);
// Get the text to send to ChatGPT from the case recordstring prompt = caseRecord.GetAttributeValue<string>("title");
// Call the ChatGPT API to generate a responsestring response = GetChatGPTResponse(prompt);
// Update the case record with the ChatGPT response
caseRecord["description"] = response;
service.Update(caseRecord);
}
private string GetChatGPTResponse(string prompt)
{
using (HttpClient client = new HttpClient())
{
// Set the API endpoint and parametersstring endpoint = "https://api.openai.com/v1/engines/davinci-codex/completions";
string apiKey = "YOUR_API_KEY";
string promptText = $"Chat with me: {prompt}";
// Create the request payloadvar payload = new
{
prompt = promptText,
max_tokens = 50,
n = 1,
temperature = 0.5,
};
var jsonPayload = new StringContent(Newtonsoft.Json.JsonConvert.SerializeObject(payload), Encoding.UTF8, "application/json");
// Set the API request headers
client.DefaultRequestHeaders.Authorization = new System.Net.Http.Headers.AuthenticationHeaderValue("Bearer", apiKey);
client.DefaultRequestHeaders.Accept.Add(new System.Net.Http.Headers.MediaTypeWithQualityHeaderValue("application/json"));
// Call the API and get the responsevar response = client.PostAsync(endpoint, jsonPayload).Result;
var responseContent = response.Content.ReadAsStringAsync().Result;
// Parse the response and extract the generated textdynamic responseObject = Newtonsoft.Json.JsonConvert.DeserializeObject(responseContent);
string generatedText = responseObject.choices[0].text;
// Return the generated textreturn generatedText;
}
}
}
Replace "YOUR_API_KEY" with
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